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There is only one line physically terminating on the customer PBX but still a PRI line can receive/send 30 calls simultaneously! A PRI line is end to end digital circuit.
A PRI (Primary Rate Interface) line is a form of ISDN (Integrated Services Digital Network) line which is a telecommunication standard that enables traditional phone lines to carry voice, data and video traffic, among others.
A PRI circuit consists of two pairs of copper lines terminating on a modem from a service provider premises to the customer premises. It uses multiplexing/de-multiplexing techniques to carry more than one channel in a single circuit. There are two common forms of PRI lines – E1 (which carry 30 channels in the two pairs of copper lines, common in Europe, India) and T1 (which carry 23/24 channels in the two pairs of copper lines, common in United States).
Each channel in a PRI line provides 64 Kbps for data transmission.
A PRI line can connect to both Analog/Mixed EPABX systems and also the newer IP PBX systems. A PRI Card / Interface might be required to terminate the PRI circuit on the PBX.
A PRI line can also be used to connect two PBX systems thereby providing 30 channels between them for interoperability.